At Pumpables, we understand you’re anxious to get your order as soon as possible! We are trying hard to get our products to mamas all around the world as fast as possible.

How we ship the Genie Plus

All Genie Plus orders ship free by express delivery! We ship from warehouses located in Australia, Malaysia and the UK. Shipping times vary by country, and can be subject to Customs delays in some countries.

If you live outside of Australia, Malaysia or the UK, please make sure you’re aware of any customs charges you may have to pay when online shopping from overseas, as we are not liable for these charges.

Here’s how we ship orders to your country (alphabetical orders):

Choose your region

Australia

Orders for the Pumpables Genie Plus will be shipped free of charge using Startrack Express and take 1-2 business days to arrive.

For parts and accessories orders, you can select standard delivery (3-5 business days via Couriers Please); or express delivery (1-2 business days via Startrack Express).

Canada

Orders for the Pumpables Genie Plus will be shipped free of charge from the UK using either DHL Express and take approx 3 business days to arrive.

Orders for parts and accessories will ship from our UK warehouse and will take 5-7 business days via Royal Mail International. Please be aware Canadian Customs do charge an import fee.

Europe

Orders for the Pumpables Genie Plus will be shipped free of charge from the UK using either DHL or DPD and take 2-3 business days to arrive.

Orders for parts and accessories will ship from our UK warehouse and will take 5-7 business days via Royal Mail International.

Malaysia

Orders for the Pumpables Genie Plus will be shipped free of charge using Pos Laju from Malaysia and take 1-2 business days to arrive.

We currently do not stock the full range of parts and accessories in Malaysia, so depending on which parts you have ordered, they will either ship from Malaysia, or from Australia via DHL Express taking 3 business days.

Philippines

Orders for the Pumpables Genie Plus will be shipped free of charge using Aramex from Malaysia and take 3-4 business days to arrive.

For parts and accessories, depending on which parts you have ordered, they will either ship from Malaysia via Aramex, or from Australia via DHL Express taking approx 3 business days.

Singapore

Orders for the Pumpables Genie Plus will be shipped free of charge using Aramex from Malaysia and take 2-3 business days to arrive.

For parts and accessories, depending on which parts you have ordered, they will either ship from Malaysia via Aramex, or from Australia via DHL Express taking 3 business days.

Thailand

Orders for the Pumpables Genie Plus will be shipped free of charge using Aramex from Malaysia and take 3-5 business days to arrive. Please be aware Thai Customs may impose import charges.

For parts and accessories, depending on which parts you have ordered, they will either ship from Malaysia via Aramex, or from Australia via DHL Express taking 3 business days.

UK

Orders for the Pumpables Genie Plus will be shipped free of charge using Royal Mail from our UK warehouse and should arrive next business day for orders placed by 12pm.

Orders for parts and accessories will ship from our UK warehouse and will take 2-3 business days.

United States

Unfortunately, we are currently not shipping the Genie Plus to the US.

Orders from the US for parts and accessories will ship from our UK warehouse and will take 5-7 business days to arrive.

Rest of the world

If you’re outside the regions above, the courier and shipping time will vary depending on your country but should arrive to you within a week. Please contact us if you would like more information.